Exhibit to Data Center Services Service Component Provider Master Services AgreementMay 5th, 2020
FiledMay 5th, 2020Change Log CCR Amendment Date Description CCR-18, CCR-19 Amendment 2 June 30, 2012 • Changed “ACS” to “Xerox”• Aligned financial forecasting with state’s fiscal year, started forecasting in Q4 of 2012• Changed “Consolidated File and Print” to “Enterprise File and Print”• Added additional project pool hours for July 2012-June 2012 and capped pool hour rollover• Added definition of “Software Maintenance Period” and DIR option to spread SSC over the Software Maintenance Period• Differentiated between SSC charge for 12-month period and for periods longer than 12 months• Added Exadata Service Charge section CCR-31 Amendment 3 September 28, 2012 • Added Section 7.1 – E-mail Migration Minimum Volume Floor• Designated which Server RUs are subject to true-up in Section 8.1• Added ADFS servers to E-mail line in Table A• Updated Resource Unit descriptions in Section 19.5 header• Added Subsection 19.5(c) - Utility Server Services – Microsoft Office 365 Email Accounts• Added Subsection 19.5(d) -
Master Service AgreementMay 5th, 2020
FiledMay 5th, 2020
Master Services AgreementOctober 13th, 2015
FiledOctober 13th, 2015Change Log CCR Amendment Date Description CCR-18, CCR-19 Amendment 2 June 30, 2012 • Changed “ACS” to “Xerox”• Aligned financial forecasting with state’s fiscal year, started forecasting in Q4 of 2012• Changed “Consolidated File and Print” to “Enterprise File and Print”• Added additional project pool hours for July 2012-June 2012 and capped pool hour rollover• Added definition of “Software Maintenance Period” and DIR option to spread SSC over the Software Maintenance Period• Differentiated between SSC charge for 12-month period and for periods longer than 12 months• Added Exadata Service Charge section CCR-31 Amendment 3 September 28,2012 • Added Section 7.1 – E-mail Migration Minimum Volume Floor• Designated which Server RUs are subject to true-up inSection 8.1• Added ADFS servers to E-mail line in Table A• Updated Resource Unit descriptions in Section 19.5header• Added Subsection 19.5(c) - Utility Server Services – Microsoft Office 365 Email Accounts• Added Subsection 19.5(d) - Uti
Master Services AgreementJune 28th, 2013
FiledJune 28th, 2013
Master Service AgreementJanuary 23rd, 2013
FiledJanuary 23rd, 2013
Exhibit to Data Center Services Service Component Provider Master Services AgreementDecember 7th, 2012
FiledDecember 7th, 2012
Exhibit to Data Center Services Service Component Provider Master Services AgreementOctober 12th, 2012
FiledOctober 12th, 2012