MASTER COLLECTIVE AGREEMENTAgreement • November 5th, 2002
Contract Type FiledNovember 5th, 2002The Department Steward shall state the grievance of the employee, or employees in writing, and shall deliver a copy to the immediate Department Head of the employee concerned. After such dis- cussion as is necessary, the Department Head shall state decision or refusal to make a decision in writing with appropriate reasons, and deliver a copy to the Department Steward within twenty-four (24) hours, or a time mutually agreed upon.