Common Contracts

VMware, Inc. Support Subscription Services Terms and Conditions

Services Terms and Conditions • December 11th, 2007 • California

• Contract Type
  Services Terms and Conditions
• Filed
  December 11th, 2007
• Jurisdiction
  California

Under these Support and Subscription Services Terms and Conditions (this “Agreement”) VMware, Inc., a Delaware corporation, or VMware International Limited, a company organized under the laws of Ireland, as applicable (“VMware”), shall provide technical support and subscription services as more fully described herein to Customer, at the support level purchased by Customer as defined on the VMware Support Services website (www.vmware.com/support), commencing on the Effective Date. Relevant VMware entity, Customer, Effective Date, applicable Software, Support Level, Fees, License Administrator and Support Administrators are designated on either a Support and Subscription Services Order Form, Customer’s purchase order (“Purchase Order”) or, in the case of Customer’s purchase of support on a per incident basis (“Per Incident”), if applicable, the relevant information shall be as specified in the registration form completed by Customer upon such purchase (collectively the “Order”).