Common Contracts
2 similar Service Level Agreement (Sla) contracts
Datacenter - Database Management Services Service Level Agreement (SLA)Service Level Agreement (Sla) • February 25th, 2016
Version Date Author Revision Notes 1.0 8.7.2014 Ryan Cooper Initial draft w/ L. Tafoya. andP. Giller 1.1 8.11.2014 Ryan Cooper Reviewing past drafts for gaps 1.2 8.19.2014 Ryan Cooper Review general and specificservice levels 1.3 8.27.2014 Lori/Penny/Ryan Team review 1.4 9.3.2014 Lori Tafoya Minor Mods 1.5 9.4.2014 Agreements – First Draft 1.6 9.8.2014 Lori Feedback – Edits 1.7 10.7.2014 Lori Feedback – Edits 1.8 10.24.2014 Lori Feedback - Edits 1.9 8.26.2015 Lori/Penny/Ryan Revisions for readiness 1.10 9.09.2015 Lori Feedback from Agreements
Datacenter - Database Management Services Service Level Agreement (SLA)Service Level Agreement (Sla) • February 25th, 2016
Version Date Author Revision Notes 1.0 8.7.2014 Ryan Cooper Initial draft w/ L. Tafoya. andP. Giller 1.1 8.11.2014 Ryan Cooper Reviewing past drafts for gaps 1.2 8.19.2014 Ryan Cooper Review general and specificservice levels 1.3 8.27.2014 Lori/Penny/Ryan Team review 1.4 9.3.2014 Lori Tafoya Minor Mods 1.5 9.4.2014 Agreements – First Draft 1.6 9.8.2014 Lori Feedback – Edits 1.7 10.7.2014 Lori Feedback – Edits 1.8 10.24.2014 Lori Feedback - Edits 1.9 8.26.2015 Lori/Penny/Ryan Revisions for readiness 1.10 9.09.2015 Lori Feedback from Agreements
