Collective AgreementCollective Agreement • June 1st, 2016
Contract Type FiledJune 1st, 2016All services can be accessed by calling a 24-hour a day toll-free number (1-800-268-5211 for English or 1-800-363-3872 for French), which will connect the caller to a Care Access Center. Or you can use the Internet, www.fgiworldmembers.com, user id “cn”, password “cn01”. All information received, beginning at the point of the initial call to the Care Access Center and continuing all the way to the closure of the client file will be treated as completely confidential. No identifying information is ever shared with CN unless the employee specifically authorizes it.