Common Contracts

Cyberbit Service Level Agreement

Cyberbit Service Level Agreement • March 16th, 2021

• Contract Type
  Cyberbit Service Level Agreement
• Filed
  March 16th, 2021

This Service Level Agreement (“SLA”) outlines the terms and conditions of the technical maintenance and support services to be performed by Cyberbit Ltd. or any of its subsidiaries (“Cyberbit”) for Cyberbit’s End User’s who purchased a license to use Cyberbit’s products and are entitled to receive the services detailed herein (“Maintenance & Support Services”). This SLA details the different Maintenance and Support Services programs and service levels offered by Cyberbit and shall be provided to End User according to the program purchased in an applicable Purchase Order.