Common Contracts

Monitoring Service Description and Service Level Agreements

August 7th, 2014

• Filed
  August 7th, 2014

This Service Description and Service Level Agreement (“Service Description”) describes the Service (as defined below) being provided to you (“Customer” or “you”) by the Dell entity identified in the service order (“Service Order”) executed by Customer and such Dell entity for the purchase of this Service. The Dell entity identified in the Service Order hereafter shall be collectively referred to as “Dell SecureWorks”. This Service is provided in connection with Customer’s signed Service Order and separate signed master services agreement or security services schedule that explicitly authorizes the sale of managed security and consulting services. In the absence of either a master services agreement or security services schedule, the Services performed under this Service Description are governed by and subject to the terms and conditions of the Dell SecureWorks Master Services Agreement, available at http://Dell.com/Securityterms which is incorporated by reference in its entirety herein