Service Level Agreement (SLA)Service Level Agreement (Sla) • October 19th, 2017
Contract Type FiledOctober 19th, 2017This Agreement represents a Service Level Agreement ("SLA" or "Agreement") between the Information Technology Services department (ITS) and the staff and students of the Central Dauphin School District (CDSD) for the provisioning of IT services required to support and maintain all resources governed by ITS.