Common Contracts
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HardyNet Internet/OneNet Installation and Service Level Agreement and Operating PoliciesMarch 24th, 2016
Individuals applying for Internet and/or OneNet service must be at least 18 years of age and applying for service in his or her name. HardyNet (hereinafter “Provider” or “HardyNet”) must be informed of any changes in your name, address, or phone number. Unless the customer requests a specific activation date, all accounts will be activated when the customer requests the service. Billing for the account starts on the activation date. The technology used to deliver High-Speed Internet or OneNet television service, such as Digital Subscriber Line, Wireless or Fiber-to-the- Home technology, may vary depending on the Customer’s location and preference (see the High-Speed Internet Installation and Service Agreement Request Form in this document for details). A $19.50 Application and Connection Fee will be charged on all new accounts. For other details of HardyNet’s network management policies, please see the HardyNet Network Management Policies Disclosure, the HardyNet Network Acceptable Use
