Common Contracts

1 similar null contracts

California Dept. of Technology AT&T CALNET 3 Service Level Agreements (SLA) Subcategory 1.5.4 – Toll Free
July 11th, 2014
  • Filed
    July 11th, 2014

Only the following conditions will be allowed to stop the trouble ticket Outage Duration for CALNET 3 Contractor trouble tickets. The Contractor shall document the trouble ticket Outage Duration using the Stop Clock Condition (SCC) listed in Table 1.5.4.6 and include start and stop time stamps in the Contractor’s Trouble Ticket Reporting Tool (IFB-A Business Requirements Section A.9.4) for each application of an SCC.

AutoNDA by SimpleDocs
Time is Money Join Law Insider Premium to draft better contracts faster.