SLA SERVICE SCHEDULEService Level Agreement (Sla) • December 16th, 2008
Contract Type FiledDecember 16th, 2008This Service Level Agreement (SLA) is only applicable to Private Line Services. VTX Private Line Service provides either an Intercity or Metro dedicated point-to-point connectivity between two (2) Customer locations for data applications. These dedicated services are offered at DS-1 (1.54 Mpbs) speed. The DS-3 (45 Mpbs) and OC-n speeds are also offered where available.