Incident Response (“IR”) JumpStart Retainer AgreementIncident • June 6th, 2024 • DelawareThis IR JumpStart Retainer Agreement (the “Agreement”) is a legal agreement entered into by and between Arctic Wolf Networks, Inc. and its affiliates (“Company” or “Arctic Wolf”) and the customer (“Customer”) for a subscription to the IR JumpStart retainer offering (“IR JumpStart Retainer”) and reflected on any order forms, quotes, or other ordering document (“Order Form”) or purchased via Arctic Wolf’s website located at https://arcticwolf.com/ (“Website”) . An Order Form may be issued to Customer by Arctic Wolf or an authorized partner (“Authorized Partner”). This Agreement is effective on the date Customer executes or accepts the Order Form, submits a matching purchase order to Arctic Wolf or the Authorized Partner, submits its request to license on the Website, or otherwise accepts the delivery of the IR JumpStart Retainer or uses such product, as applicable (the “Effective Date”). This Agreement permits Customer to purchase a subscription to IR JumpStart Retainer, as defined below