Common Contracts
1 similar null contracts
Metro Wireless Service Level Agreement (SLA)September 19th, 2014
Metro Wireless guarantees that access to the internet shall be available 99.99% of the time in a given month. Network uptime includes all owned and operated Internet Protocol (IP) routing network infrastructure including switches, routers, and cabling. In the case of unavailability credits shall be applied as listed in SLA.
