Common Contracts

Master Services Agreement

July 3rd, 2014

• Filed
  July 3rd, 2014

Change Log CCR Amendment Date Description CCR-18,CCR-19 Amendment 2 June 30, 2012 • Added language to definitions for “Acceptance ReviewPeriod” and “Business Day” CCR-31 Amendment 3 September 28, 2012 • Added definitions for “Email Minimum Volume Floor,” “Microsoft Office 365,” “Microsoft Office 365 Email Accounts,” “Microsoft Office 365 Annual Minimum Volume Commitment Date,” “Microsoft Office 365 Outsourcer Enrollment Agreement,” and “Service Level Credit StartDate” CCR-37 Amendment 4 October 31, 2012 • Added definition for “DCS Customer” Amendment 7 June 28, 2013 • Added definitions for “Exadata Instance” and “ExadataInstance Add-On Schema” Amendment 8 March 1, 2014 • Revised definition for “Appliances”