PARTICIPATION AGREEMENT FOR THE WATERSMART CUSTOMER ENGAGEMENT AND CONSERVATION PROGRAMParticipation Agreement • September 1st, 2021
Contract Type FiledSeptember 1st, 2021The Bay Area Water Supply and Conservation Agency (BAWSCA) administers a Customer Engagement and Conservation Program (Program), under which WaterSmart Software, Inc. (WaterSmart Software) develops and delivers individual customer water use reports (Water Reports) to provide water consumption information, messaging, and water saving recommendations to water users. The Water Reports are based on data analytics and behavioral science techniques and are distributed to residential customers through an interactive mobile and web-based Customer Portal, email and/or paper reports.