Common Contracts
1 similar Services Service Level Agreement contracts
ContractServices Service Level Agreement • September 6th, 2012
OXFORDSHIRE COUNTY COUNCILOXFORDSHIRE CUSTOMER SERVICES SERVICE LEVEL AGREEMENTPensions Services SLA Period Covered: 1 April 2012 – 31 March 2013 SignaturesCustomer:Scheme Employers Service Provider:Team Manager: Sally FoxService Manager: Sean CollinsActing Deputy Director: Graham Shaw Review Date: April 2013 Purpose of the Pensions ServicesTo provide benefit administration services to scheme employers and their staff in accordance with the regulations of the Local Government Pension Scheme (LGPS) and / or the Fire Fighters Pension Schemes, Teachers Pensions Administration. Oxfordshire Customer ServicesOxfordshire Customer Services provides high quality Financial, ICT and HR services and support for all Council directorates, our staff, partner organisations, contractors and individual members of the community, achieved as a direct result of staff competency, technology and its commitment to customer service as illustrated in our customer charter, quality and continuous improvemen
