Common Contracts
1 similar Service Level Agreement (Sla) contracts
Cloud Service (SaaS/PaaS) Service Level Agreement (SLA)Service Level Agreement (Sla) • April 4th, 2022
The purpose of this document is to define the Service Level Agreement (SLA) for the online platform, maintenance and support of the Hosting Service (“Service”). Service Level Agreements are used as a tool to measure and guide both parties in achieving the goals for effective service delivery of all licensed applications (“Software”) to the Client. AVORD is providing the Client with the capability to run the Cloud based platform.
