Common Contracts
1 similar Services Agreements contracts
STANDARD CONTRACT FOR SERVICESServices Agreements • December 7th, 2023
Contractor shall Provide Answering Services Statewide on an as-needed basis. Duties to include an answering and referral service that provides prompt, reliable, informative, and courteous telephone answering services to the 1) public and 2) the on-call departmental staff. This service must be available 7 days a week, 24 hours a day, 365 days per year. The vendor will refer calls to appropriate department services and will provide access to non-English speakers for all health and safety related questions.
