Tenants ManualTenancy Agreement • November 5th, 2009
Contract Type FiledNovember 5th, 2009Contents Tenancy Agreement Acceptance of Tenancy Conditions Section 1.0 page 1 Trial Period Section 2.0 page 3 Tenant’s Obligations Section 3.0 page 4 North and West Housing’s Obligations Section 4.0 page 8 Additional Information Section 5.0 page 10 Changing This Tenancy Agreement Section 6.0 page 12 Tenants Handbook Introduction page 1 History Of North and West Housing Ltd page 2 Staff Structure page 3 Registered Office page 4 Rents, Rates & Service Charges Section 1.0 page 5 Estate Management Section 2.0 page 9 Data Protection Act 1998 Section 3.0 page 11 Equal Opportunity Section 4.0 page 13 Tenancy Matters Section 5.0 page 15 Tenure Section 6.0 page 19 Tenant Involvement Section 7.0 page 27 House Sales Section 8.0 page 29 Repairs & Maintenance Section 9.0 page 33 Tenant’s Alterations/Additions Section 10.0 page 43 Safety In Your Home Section 11.0 page 47 Handy Tips For Your Home Section 12.0 page 53 How To Make A Complaint Section 13.0 page 57 Addresses &