Common Contracts
1 similar Service Level Agreement (Sla) contracts
it services contract template free downloadService Level Agreement (Sla) • July 19th, 2021
Service-Level Agreement or an SLA is a contract between a service provider and its customer. The customer can be either internal or external, depending on the organization and service arena. Through an SLA, a service provider states the terms that they can do the required work. An SLA helps service providers describe the scope of work and by doing so exempts them from any unwanted liability.
