Residential heat supply agreementResidential Heat Supply Agreement • February 18th, 2015
Contract Type FiledFebruary 18th, 2015Customer Agreement 3 Schedule 1 Utility Supply 1 General 4 2 Provision of Supply 4 3 Vulnerable Customers 4 4 Complaints 5 5 Access 5 6 Charges and Payment 6 7 Security Deposit 12 8 Meters & Supply Equipment 13 9 Faults & Supply Interruptions’ 14 10 Notices and/or Changes to Charges 15 11 Termination of Agreement / Suspension of Supply 16 12 Variation 17 13 Waiver 17 14 Limitation of Liability 17 15 Data Protection 18 16 Enforceability 18 17 Governing Law & Jurisdiction 19 18 Emergencies & Safety 19 19 Connection Provision 19 20 Assignation 19 21 Agreed Response Times & Service Level Payments 20 22 Whole Agreement 22 Schedule 2 Definitions & Explanation 23 APPENDIX Direct Debit Mandate 25