Service Level Agreement (SLA)Service Level Agreement (Sla) • July 2nd, 2013
Contract Type FiledJuly 2nd, 2013This Agreement represents a Service Level Agreement ("SLA" or "Agreement") between the Information Technology Services department (ITS) and the staff and students of the Central Dauphin School District (CDSD) for the provisioning of IT services required to support and maintain all resources governed by ITS.