Common Contracts
1 similar Service Level Agreement (Sla) contracts
Service Level Agreement (SLA)Service Level Agreement (Sla) • January 26th, 2017
Date of approval SLAVersion DASRepresentative ETS CUBRepresentative Description of changes 12/2/2013 1.0 Julie Bozzi,ETSAdministrator Clyde Saiki, ETS CUB Chair • First version of SLA document approved by the ETS CUB. 2/25/2015 1.1 Alex Pettit, State CIO and Interim ETSManager Clyde Saiki, ETS CUB Chair • Edits to Service Catalog, Performance Measures and Definitions. 1/25/2017 1.2 Alex Pettit, StateChief Information Officer Kurtis Danka,ETS CUB Chair • Edits to Service Catalog, Performance Measures and Definitions.
