Common Contracts
1 similar Services Level Agreement contracts
Moorpark College Services Level Agreement - 2011Services Level Agreement • October 28th, 2011
The purpose of this document is to define service levels provided to Moorpark College, to ensure supported business needs are met. This Service Level Agreement (SLA) identifies customer expectations and defines services provided by Moorpark College IT (IT), stating agreed-upon service level goals, operating practices, and reporting policies.
