CONTENTSApril 6th, 2021
FiledApril 6th, 2021INTRODUCTION 1. Purpose and Context of service level agreement 2. Summary of services provided 3. Charges 4. Service level agreement period and terms HR ADMINISTRATION SERVICES 5. Recruitment and selection - adverts 6. Contract of employment 7. Record keeping 8. Provision of information to employees and external agencies 9. Attendance Management 10. Staff absence β operation of internal insurance scheme 11. Supply administration (non-agency) 12. Processing of Pay 13. Overpayments and Debt Management HR ADVICE AND SUPPORT SERVICES 14. Recruitment and selection 15. Contract of employment 16. Conditions of service 17. Employment legislation 18. Attendance Management 19. Medical incapacity / Attendance Management/ Dismissal / Disciplinary / Grievance / Capability / Child protection