CITIZEN SERVICE BUREAUS MASTER SERVICE AGREEMENTMaster Service Agreement • February 4th, 2021
Contract Type FiledFebruary 4th, 2021The I.T. Policy of Government of Delhi envisages setting up of citizen service centers to facilitate payment of utility bills/ taxes/ fees and filing of applications for various services offered by government departments/agencies like issue of certificates/licenses, etc. at one location. The first step in this regard was taken by Municipal Corporation of Delhi in October 2002 when it invited applications from private operators to set up and run such centers, called ‘Citizen Service Bureaus’ or CSB/SUGAM KENDRAs on ‘Build Own Operate (BOO) basis. M/s. ECIL, a public sector enterprise of Government of India was selected to execute this BOO project for a period of 5 years based on open bidding. As on date on 13 CSB/SUGAM KENDRAs are functional one each in all zonal offices and one at the headquarters of MCD at Town Hall, Chandni Chowk. At this stage following services are being provided through the CSB/SUGAM KENDRAs:
CITIZEN SERVICE BUREAUS MASTER SERVICE AGREEMENTMaster Service Agreement • January 17th, 2021
Contract Type FiledJanuary 17th, 2021The I.T. Policy of Government of Delhi envisages setting up of citizen service centers to facilitate payment of utility bills/ taxes/ fees and filing of applications for various services offered by government departments/agencies like issue of certificates/licenses, etc. at one location. The first step in this regard was taken by Municipal Corporation of Delhi in October 2002 when it invited applications from private operators to set up and run such centers, called ‘Citizen Service Bureaus’ or CSB/SUGAM KENDRAs on ‘Build Own Operate (BOO) basis. M/s. ECIL, a public sector enterprise of Government of India was selected to execute this BOO project for a period of 5 years based on open bidding. As on date on 13 CSB/SUGAM KENDRAs are functional one each in all zonal offices and one at the headquarters of MCD at Town Hall, Chandni Chowk. At this stage following services are being provided through the CSB/SUGAM KENDRAs: