Dedicated Internet, Cloud, Colo and MPLS Services Service Level Agreement (SLA)June 9th, 2021
FiledJune 9th, 2021Northland’s Service Level Agreement (SLA) specifies minimum service levels measured as Service Availability, Network Latency, Packet Loss and Jitter. This SLA applies to Cloud and Colocation services and Internet and MPLS services delivered over T1, Ethernet, fiber optic facilities and wireless only.