Common Contracts
1 similar Consensus Agreement on Critical Success Factors contracts
ENTERPRISE RESOURCE PLANNING SYSTEMS IMPLEMENTATION: A CONSENSUS AGREEMENT ON CRITICAL SUCCESS FACTORSConsensus Agreement on Critical Success Factors • May 6th, 2009
Enterprise resource planning (ERP) systems can be considered as the most important development in the corporate use of information technology and are beginning to be the backbone of organizations. The difficulties and high failure rate in implementing ERP systems have been widely cited in the literature. Factors affecting ERP implementation are complex and abundant and numerous authors have identified a variety of factors that can be considered to be critical to the success of an ERP implementation. This paper is an attempt to build a consensus agreement from previous research about ERP critical success factors (CSFs). Through a comprehensive review of the literature, 10 factors were found to be critical to ERP implementation success. These factors include top management support, clear goals and objectives, communication, effective project management, business process reengineering, data accuracy and integrity, suitability of software and hardware, vendor support, education and trainin
