Master Services AgreementMaster Services Agreement • May 5th, 2020
Contract Type FiledMay 5th, 2020CCR Amendment Date Description CCR 15 andCCR 16 Second Amendment June 30, 2012 Section 8.3 Work activities true up.(i) Revised from 90 days to 120 days for work activities to be performed CCR 15 andCCR 16 SecondAmendment June 30, 2012 Section 10.1 Transition and Transformation Charges Adjustment section deleted. CCR 15 andCCR 16 SecondAmendment June 30, 2012 Section 16. Financial Planning and Forecasting Amended toalign with State Fiscal year. CCR 62 Eighth amendment June 28, 2013 Section 19.1 Resources Unit Categories instances definition added. Instances are counted on the last day of the calendar month and counts are adjusted to include any Instance inservice for at least one (1) day of the calendar month. CCR 188 Eleventh Amendment May 31, 2016 * Added 3 new RUs and clarified STM RU for HCI* Updated DIR Customer to DCS Customer* Added Print Mail rate card hours language in Section 19.1(h) CCRXXX Twelfth Amendment June 1, 2017 *Removed paragraph in Section 19.1(d) as O365 one‐time c
Master Services AgreementMaster Services Agreement • June 1st, 2016
Contract Type FiledJune 1st, 2016Change Log CCR Amendment Date Description CCR 15and CCR 16 Second Amendment June 30, 2012 Section 8.3 Work activities true up.(i) Revised from 90 days to 120 days for work activities to be performed CCR 15and CCR 16 Second Amendment June 30, 2012 Section 10.1 Transition and Transformation Charges Adjustment section deleted. CCR 15and CCR 16 Second Amendment June 30, 2012 Section 16. Financial Planning and Forecasting Amended to align with State Fiscal year. CCR 62 Eighth amendment June 28, 2013 Section 19.1 Resources Unit Categories instances definition added. Instances are counted on the last day of the calendar month and counts are adjusted to include any Instance in service for at least one (1) day of the calendarmonth. CCR xx Eleventh Amendment May 31, 2016 * Added 3 new RUs and clarified STM RU for HCI* Updated DIR Customer to DCS Customer* Added Print Mail rate card hours language in Section 19.1(h)