Common Contracts
1 similar null contracts
USI Service Level Expectation DocumentJune 13th, 2016
This document represents the Service Level Expectation (SLE) between Washington University Information Technology (WashU IT) and the campus department for the USI Service. The purpose of this agreement is to ensure that services provided by WashU IT meet customer expectations and to define the roles/responsibilities of each party. The SLE outlines the following:
