Common Contracts
1 similar Support and Services Agreement contracts
CASI Support and Services AgreementSupport and Services Agreement • July 31st, 2023
CASI SUPPORT AGREEMENTS ARE NOT MAINTENANCE AGREEMENTS. THE CUSTOMER IS EXPECTED TO PERFORM REQUIRED MAINTENANCE ACTIVITIES AND BASIC MECHANICAL TROUBLESHOOTING WITH CASI REMOTE WARRANTY SUPPORT PROVIDING GUIDANCE IF NEEDED. ADDITIONALLY, THE CASI WARRANTY AND SUPPORT AND SERVICESAGREEMENTS DO NOT PROVIDE CUSTOMERS THE ABILITY TO REQUEST CHANGES IN SYSTEM FUNCTIONALITY.
