Common Contracts

1 similar Service Level Agreement (Sla) contracts

Introduction
Service Level Agreement (Sla) • February 7th, 2013

Northland’s Service Level Agreement (SLA) specifies minimum service levels measured as Service Availability, Network Latency, Packet Loss and Jitter. This SLA applies to Internet and MPLS services delivered over T1, Ethernet, fiber optic facilities and wireless only.

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