Crowdfox GmbH ("Crowdfox") and the customer conclude a contract for SaaS services and have agreed that this Service Level Agreement shall become part of the main contract as an appendix to the main contract. This agreement shall enter into force upon...January 24th, 2024
FiledJanuary 24th, 2024This Service Level Agreement (SLA) contains specifications concerning the availability of the services provided by Crowdfox via the portal https://*.punchout.crowdfox.com or the direct log-in "https://*.crowdfox.pro", as well as the performance of maintenance work and incident management.