Common Contracts
1 similar Services Service Level Agreement contracts
ContractServices Service Level Agreement • May 29th, 2014
OXFORDSHIRE COUNTY COUNCILOXFORDSHIRE CUSTOMER SERVICES SERVICE LEVEL AGREEMENTPensions Services SLA Period Covered: 1 April 2014 – 31 March 2015 SignaturesCustomer:Scheme Employers Service Provider:Team Manager: Sally FoxService Manager: Sean CollinsDeputy Director: Graham Shaw Review Date: April 2014 Purpose of the Pensions ServicesTo provide benefit administration services to scheme employers and their staff in accordance with the regulations of the Local Government Pension Scheme (LGPS) and / or the Fire Fighters Pension Schemes, Teachers Pensions Administration. Oxfordshire Customer ServicesOxfordshire Customer Services provides high quality Financial, ICT and HR services and support for all Council directorates, our staff, partner organisations, contractors and individual members of the community, achieved as a direct result of staff competency, technology and its commitment to customer service as illustrated in our customer charter, quality and continuous improvement.
