Link:Q (Trading as Link Communications Corporation) National Contact Centres Enterprise Agreement 2006October 25th, 2006
FiledOctober 25th, 2006This agreement must reflect the competitive nature of the contact centre industry and must establish an environment that enables us to progressively implement and achieve our key business objectives in relation to enhancing the levels of service provided; reducing our costs through technology and improvement initiatives; making a positive contribution to our future as individuals and to the business as whole.