Common Contracts
1 similar Service Level Agreement (Sla) contracts
VDR/SRO Services – Service Level Agreement (SLA)Service Level Agreement (Sla) • October 30th, 2020
The following terms will apply to the availability of the VDR Services, SRO Services and IBM Infrastructure. This SLA provides Customer's sole and exclusive remedy for IBM’s failure to meet the standards and commitments established herein. All standards and commitments are subject to the limitations and exclusions set forth herein.
