Common Contracts
1 similar Service Level Agreement (Sla) contracts
SERVICE LEVEL AGREEMENT AIRESPRING MPLSService Level Agreement (Sla) • March 22nd, 2018
This Service Level Agreement (“SLA”) is effective as of the first day of the second month after initial installation of AireSpring MPLS (the Service). This SLA sets forth the provisions and commitments relating to the Service quality between AireSpring and Customer. The provisions of this SLA state Customer’s sole and exclusive remedies for Service interruptions or Service deficiencies as defined in this agreement. This SLA applies only to the Service (and the underlying network components of the AireSpring MPLS Network used solely for the purpose of providing the Service) and does not modify or affect any other SLAs provided by AireSpring (if any) for telecommunications or information services purchased by Customer pursuant to other service exhibits or agreements. The AireSpring MPLS Network includes routers, switches, fiber and any other facilities that are owned by AireSpring or other providers specifically designated by AireSpring for MPLS. As used in this SLA, a “POP” means an Air
