Common Contracts

1 similar Service Level Agreement (Sla) contracts

Albert Benveniste IRISA/INRIA
Service Level Agreement (Sla) • June 9th, 2021

Abstract—Service level agreements (SLAs), or contracts, have an important role in web services. These contracts define the obligations and rights between the provider of a web service and its client, with respect to the function and the Quality of the service (QoS).

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