SERVICE AGREEMENT BENEFITS AND DELIVERABLES FOR MOBILE PRINTERS, DESKTOP PRINTERS, INDUSTRIAL PRINTERS AND HIGH PERFORMANCE PRINTERS.Repair Services • August 4th, 2018
Contract Type FiledAugust 4th, 2018COMPONENTS/ PARTS FAULT/FAILURE DESCRIPTION FULL LIMITED COMPREHENSIVE COMPREHENSIVE WEAR & TEAR STANDARD WARRANTY Mechanical parts (internal/external) Failure, loose ✓ ✓ ✓ ✓ Case/covers Accidental damage (cracked/broken) ✓ ✓ 🗶 🗶 Broken door hinges/covers due to normal wear & tear ✓ ✓ ✓ 🗶 Displays/screen Electronics malfunctioning, dead pixels ✓ ✓ ✓ ✓ Motherboard Failure ✓ ✓ ✓ ✓ Power supply board Failure ✓ ✓ ✓ ✓ Entry keypads Malfunctioning, wear & tear ✓ ✓ ✓ ✓ Platen roller Defective ✓ ✓ ✓ ✓ Damaged, scratched, cut ✓ ✓ 🗶 🗶 Print head Failure, scratched, wear & tear 🗶 🗶 🗶 🗶 Batteries Defective Capacity worn out, drainage or degradation during life-span 🗶 🗶 🗶 🗶 One-to-one exchange Beyond economical repair due to accidental damage ✓ 🗶 🗶 🗶