Common Contracts

1 similar Master Services Agreement contracts

Contract
Master Services Agreement • June 17th, 2024 • Berlin

Master Services Agreement 1 Parties 3 1.1 keylight 3 1.2 Customer 3 2 Contract structure and order-of-precedence 3 3 Ownership of service and customer data 3 3.1 Ownership of the Service 3 3.2 Ownership of Customer Data 4 3.3 Customer Data 4 4 Grant of rights 4 5 Customer responsibilities 4 5.1 Customer Responsible for User Accounts 4 5.2 Use Restrictions 4 5.3 Customer PCI Responsibilities 5 6 Privacy security, Customer data, continuity and support 5 6.1 Compliance with Privacy Laws 5 6.2 Data Center 5 6.3 Security of the Service and Compliance 5 6.4 Data Retention 6 6.5 Requests by Customer 6 6.6 Business Continuity & Disaster Recovery 6 6.7 Support & Service Level Agreement 6 6.8 Obligations 6 7 Terms of agreements 6 7.1 Term of Agreement 6 7.2 Term of Order Forms 6 8 Termination 7 8.1 Termination of Agreement 7 8.2 Termination of Order Form or SOW 7 8.3 Discontinuity of service: Special Termination Right 7 8.4 Effect of Expiration or Termination of Agreement 7 8.5 Effect of Ter

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