Fusion Occupational Health SLAOccupational Health • August 5th, 2021
Contract Type FiledAugust 5th, 2021This Service Level Agreement, (SLA), document defines the agreed Fusion Occupational Health, (“Fusion”), service levels that shall apply for the different services delivered by Fusion. This is measured for each service in terms of the appropriate target delivery/response metric measurements for each specific service and the committed service level performance tolerance against contractual agreements.