Common Contracts
1 similar Service Agreement contracts
Please note these are general terms. Refer to your specific service territory agreement for terms pertaining to your service area by logging in to your account. Service Agreement for Your External Sewer Line Protection Plan (“Plan”).Service Agreement • July 20th, 2023
This plan does not cover the repair of any internal sewer or drain blockages or leaks to your internal system above or before the main sewer cleanout located in your basement. If you do not have a main sewer cleanout on your line, you will be responsible for the cost of installing a cleanout. In the event you do not have a proper cleanout and service is needed, you will incur a charge for a toilet lift and reset. This Plan covers only the repair, replacement or unblocking of your main external subsurface sewer line that accepts waste from residential toilets and connects to the city sewer system. The Plan specifically excludes service to and does not cover the following: (a) any external sewer line over 300 feet in length, regardless of where the blockage may occur on the line; (b) any clean up or environmental services related to a flooded basement or premises for any type of water or raw sewage backup, spill, fumes, or mold; (c) any type of sewer odors emitting from the sewer main, s
