Parental Complaints ProcedureParental Complaints Procedure • November 12th, 2021
Contract Type FiledNovember 12th, 2021The Irish National Teachers’ Organisation and the Catholic Primary School Management Association reached agreement in 1993 on a procedure for dealing with complaints by parents against teachers. The purpose of the procedure is to facilitate the resolution of difficulties where they may arise in an agreed and fair manner. The agreement lays out in five stages the process to be followed in progressing a complaint and the specific timescale to be followed at each stage.