Public Service ContractNovember 1st, 2011
FiledNovember 1st, 2011SCHEDULE Part 1 Section 1 Conditions Precedent 46 Part 1 Section 2 The Vessels 47 Part 2 Start-Up Plan 49 Part 3 Services 61 Part 4 Tariffs 65 Part 5 Operational Undertakings 67 Part 6 Monitoring Procedures 70 Part 6 Annex A - Monitoring Procedures β Sample Reports 72 Part 7 Performance and Monitoring Regime 74 Part 8 Base Case Error! Bookmark not defined. Part 9 Marketing Plan Error! Bookmark not defined. Part 10 Health & Safety Plan 79 Part 11 Customer Complaint Process 92