Common Contracts
2 similar Service Description contracts
Service Description: Cisco AON Solution Operate ServicesService Description • March 15th, 2006
Direct Sale from Cisco. If you have purchased these Services directly from Cisco, this document is incorporated into your Master Services Agreement (MSA) with Cisco. All capitalized terms not defined in the Supplemental Glossary of Terms for AON Solution Operate Services at the end of this document have the meaning ascribed in the MSA. If not already covered in your MSA, this document should be read in conjunction with the Glossary of Terms, the Severity and Escalation Guidelines and the List of Services Not Covered documents posted at www.cisco.com/go/servicedescriptions/. In the event of a conflict between this Service Description and your MSA, this Service Description shall govern.
Service Description: Cisco AON Solution Operate ServicesService Description • February 17th, 2006
Direct Sale from Cisco. If you have purchased these Services directly from Cisco, this document is incorporated into your Master Services Agreement (MSA) with Cisco. All capitalized terms not defined in the Supplemental Glossary of Terms for AON Solution Operate Services at the end of this document have the meaning ascribed in the MSA. If not already covered in your MSA, this document should be read in conjunction with the Glossary of Terms, the Severity and Escalation Guidelines and the List of Services Not Covered documents posted at http://www.cisco.com/en/US/products/services_descriptions_lis t.html. In the event of a conflict between this Service Description and your MSA, this Service Description shall govern.
