BASELINE SERVICE AGREEMENTBaseline Service Agreement • September 21st, 2020
Contract Type FiledSeptember 21st, 2020Aim of service To provide a 24/7/365 public area CCTV monitoring, recording andevidence management service. The objective is to assist in the detection of crime and to reduce the fear of crime. Current level ofservice provided Maintain the town centre public area cctv system to a standard whereby it remains fit for purpose including number ofstaff, equipment and frequency of service provision Continuous (min 1x) operator presence 24/7/365 78 full colour day/night ptz cameras56 full colour day/night static camerasControl Room Supervisor (20hrs/week Mon & Thurs) Employing suitably qualified and experienced cctv operators under contract with OCS Legion Group Ltd Undertaking planned preventative maintenance visits using Videcom Security Ltd Timely response to camera, communications and systems faults visits using Videcom Security Ltd Co-ordination of activities with town centre traders in tracking suspects Manage ShopLink and PubWatch town centre ra