Common Contracts
1 similar Hourly Based It Services Agreement contracts
Agreement between the New York State Office of General Services and NTT DATA, Inc. for Hourly Based IT Services (HBITS) Contract Number: PR65775 Appendix GHourly Based It Services Agreement • May 20th, 2019
Contract Number: PR65775 Appendix G Contract Citation:6.2.1 Contract AdministratorContractor shall provide a dedicated Contract administrator to support the updating and management of the Contract on a timely basis. This individual will act as the primary point of contact for Authorized Users and the MSP. This individual shall fully understand the terms and conditions of this Contract. The Contract administrator shall be a person at the Contractor’s management level . The position cannot be staffed by the Contractor’s clerical personnel. 6.2.1.1 Secondary ContactThe Contractor must also provide a secondary point of contact for Authorized Users and the MSP in the event that the primary point of contact, that is the Contract Administrator, is unavailable. This position may be staffed by whomever the Contractor determines can provide the best service to the State, however, the individual assigned may not act as the Contract Administrator. This individual shall fully understand the terms a
