Common Contracts
1 similar Support Service Level Agreement contracts
Support Service Level AgreementSupport Service Level Agreement • July 11th, 2018
This Service Level Agreement (SLA) identifies what NetXtra customers can typically expect from us with regard to day-to-day online application and website support. It specifies the services and commitments of NetXtra and the expectations and obligations of the client. NetXtra’s standard terms and conditions for the supply of hosting services are also applicable to clients to whom NetXtra also provide infrastructure services, these can be found at www.netxtra.net/info/terms-of-business .
