Common Contracts
1 similar Diagnostic Imaging Services Agreement contracts
Diagnostic Imaging Services AgreementDiagnostic Imaging Services Agreement • April 13th, 2010
Service Standards Key Performance Indicators and Monitoring Strategies Service Reporting• Requests which the requestor and the radiologist have established as being urgent must take priority.• Emergency and routine report availability • Radiologist to directly contact referrer with relevant urgent reports and record the contact time.• All urgent studies to be read and reported in writing no later than 2 hours after completion of the examination.• All routine studies to be read and reported by the next working day. Interventional procedures (to the extent that any interventional procedures form part of the Services) Register of procedures performed and complication rate developed (in accordance with industry benchmarks) to average complication thresholds. Customer satisfaction Customer satisfaction survey of staff nominated by Operator in advance conducted by the Operator with the assistance of the Contractor performed 6 monthly. Incident report & complaints documentation Register of co
