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Health Food Manufacturers' Association (HFMA) CLEAR CHECK Service Level Agreement
May 21st, 2024
  • Filed
    May 21st, 2024

What is CLEAR CHECK? CLEAR CHECK is a business-to-business service which provides manufacturers and suppliers of specialist health products a review of labels and marketing materials to achieve compliance while maximising commercial advantage. CLEAR CHECK is available to call on 020 8481 7100 and to email at clearcheck@hfma.co.uk. The service CLEAR CHECK supplies When you call CLEAR CHECK, we aim to call you back within three working days if we are unavailable. When you call CLEAR CHECK, we will answer any small queries on the phone, otherwise, you will be asked to email in with your work request. When you email CLEAR CHECK, we aim to acknowledge your email within 24 hours. We will need the details of your work request, the attachment (if relevant) in PDF format, your Company Member Name, the requester's contact details and a PO number (if required). If you are a non-member, we require your company name and registered company address, the requester's contact details and a PO number (if

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